Who is PartServe Channel Support?

PartServe was founded in 1999 and offers a range of services, which can be summarised into the following areas.

• Outsourced warranty – PartServe runs and manages the warranty Programs for Acer, Lenovo, Epson, Canon, Sony Playstation, Zebra, IBM, MSI, NEC, Philips, AOC, Kyocera and Viewsonic for Southern Africa.

• IT/Mobile repairs – PartServe is the leader in IT repairs through Southern Africa. Offering depot and onsite repairs to component level on Laptops, PC’s, printers, Mobile phones, Tablets, projectors and screens

• Spare parts and finished goods logistics management – For all the vendors PartServe represents we warehouse and manage all spare parts and finished goods needed to facilitate in and out of warranty repairs or exchanges. Determining stock levels based on movement as well as stock holding through our regional network of branches

• Asset recovery and disposal – Financial institutions and corporate companies wishing to do a technology refresh can make use of PartServe to remove old IT equipment as well as do all data wiping. PartServe has the channel and infrastructure to dispose of such equipment to IS014000 standards.

• Distribution of IT/Mobile spare parts and Refurbished IT equipment – Through our very broad online presence as well as an active sales team PartServe can deliver any spare parts anywhere in Africa in the best possible lead times.

• Technical training – as well as developing our own technical staff we offer full training services to the IT channel for various of our vendor products. Customers who are trained with PartServe gain official accreditation from the vendors on whose behalf we train.