PartServe IT Repairs is a multi-vendor and multi-product repair operation. PartServe offers the following repair services.

How To Book Your Faulty Unit In - The Process:

• Pre-Book Online You can pre-book your unit for assessment to speed up your waiting time. Click here to pre-book your unit online. Sign in or Register, complete the form and receive a barcode via email. Present your barcode to the service desk when booking in your equipment. (Johannesburg Branch Only)

• Walk-In Centres - You can bring your faulty unit into any of our branches directly. We have branches across all of South Africa. For information on our branches, please click here.

• Log a collection Online - You can log a collection request at a fee, for us to come to your door and fetch your faulty unit, after which we transport it to our nearest branch where it will be assessed. To log a collection request, please click here.

Where To Book Your Faulty Unit In:

We have branches across South Africa for your convenience. If you wish to see the closest PartServe branch in your area, please click here.

What Do You Require To Book Your Faulty Unit In:

When booking your faulty unit in for assessment, ensure the AC adapter, cartridges and any other accessories are provided along with the unit.

How To Track Your Progress:

• Track your progress by visiting our Online Job Tracking.

• Job Number - This can be found:

  • On Your Quotation

  • On Your Job Card Provided To You

• Call 0861 727 727 and speak to one of our agents